har prøvet at køre programmet Kaspersky system checker og for fejl medeldelsen

System has crashed recently
There is a recent system crash dump at C:\WINDOWS\MEMORY.DMPSystem has crashed recently
There is a recent system crash dump at C:\WINDOWS\MEMORY.DMP

hvordan løser jeg problemet

for også beskeden

Windows Explorer: display of known file type extensions is disabled
Malicious software often masks its executable file to give it the appearance of popular file formats (documents, images, music, movies, etc.) by replacing the icons for these categories. When display of a known type of file extensions is disabled, the file “image.jpg__________.exe” appears to the user as “image…”. Thus, the user can run a malicious program that gives an attacker the opportunity to gain control over the system and its data on the computer.4

Hvordan løser jeg problemet ???

jeg har også fået denne besked, men kan ikke få lov til at sende hverken mini dump eller memory.dmp filerne.

hvad skal jeg gøre?

Hej

Beklager det sene svar. Der er ikke tale om en fejl. Kaspersky konstaterer blot, at Windows er gået ned for nyligt, og der ligger et såkaldt memory dump fra den begivenhed. Hvis Windows ellers fungerer, som det skal, behøver du ikke gøre yderligere.

Dette svar løste problemet