bennyhøghandersen259161

Hej Christian,

Tak fordi du interesserer dig for min sag.

Du spørger i hvilken sammenhæng problemet opstod.

Her er hvad jeg skrev til Microsfot support:

I had alle the contacts in the contacts folder.
Then I created a number of folders connected to the contacts folder.
Then I moved the contacts from the contat folder to the new folders I just made. All was moved, so the contact folder was empty.
At this point I was happy until i saw that all contacts was dissappeared on my Windows phone.
To resolve that i moved all contacts beck from the new contact folders to the original Contact folder.
When I saw that alle my contact showed up Again on my Windows phone I did this:
1: Did som further changes in the contact data.
2: Deleted all the new contact folders after checking that they were empty.
Then I went to sleep.
This morning i realized that the contacts was gone.

Jeg havde ikke oplevet andre fejl eller uregelmæssigheder i outlook.

Jeg har ingen backup, for det viser sig at windows backup ikke har taget outlook data med.

Jeg bruger Outlook 2016.

Microsoft Support kunne ikke løse problemet og eskalerede sagen. Siden har jeg intet hørt.

Så jeg fandt en gammel computer med nogle af mine kontakter i, og så har jeg indtastet resten igen.

SÅ, Jeg er kørende igen.

/ Benny

som svar til: Alle Outlook Kontakter er forsvundet

Dette svar løste problemet

Hej Kaj-Emil,

Nej, de desværre også væk i hotmail.com.

/ Benny

 

som svar til: Alle Outlook Kontakter er forsvundet